Customer Retention Executive (Team Lead) At Oriki Group, Victoria Island, Lagos

Hiring: Customer Retention Executive (Team Lead) at Oriki Group

Salary: N200,000 - N250,000 / month.

Location: Victoria Island, Lagos

Employment Type: Full-time

Develop and execute strategic initiatives to improve customer loyalty, reduce churn, and increase repeat purchases.

Monitor customer behavior trends and design personalized engagement plans to re-engage inactive customers.

Lead the implementation of retention campaigns in partnership with the Marketing and Customer Service teams.

Resume to: jointheteam@orikigroup.com using the Job Title as the subject of the mail.