Recruitment Of Front Desk Officer At Jotani Living, Lekki Phase 1, Lagos

Jotani Living is a hospitality and lifestyle brand committed to providing exceptional guest experiences through luxury accommodation, fine dining, and premium service delivery. We pride ourselves on blending comfort, elegance, and professionalism to create a welcoming environment for our guests.

Job Title: Front Desk Officer

Location: Lekki Phase 1, Lagos

Employment Type: Full-time

Work Schedule: One day on / One day off

Job Summary

We are seeking a professional and customer-oriented Front Desk Officer to serve as the first point of contact for our organization.

The ideal candidate will manage reception and administrative duties, ensuring a welcoming and efficient environment for guest, visitors, and staff.

Key Responsibilities

Greet and welcome guestwith a positive, professional attitude.

Answer and direct phone calls in a polite and timely manner.

Manage front desk operations including check-ins, inquiries, and appointments.

Maintain security by following procedures and controlling access (monitoring logbooks, issuing visitor badges, etc.).

Keep accurate records of office activities and update databases when necessary.

Provide administrative support such as filing, photocopying, scanning, and correspondence.

Ensure the reception area is tidy, presentable, and stocked with necessary supplies.

Handle basic customer service complaints or escalate to the appropriate department.

Support other departments with administrative tasks as needed.

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Requirements

Minimum of OND / HND/ BSc Degree in any related field.

Previous experience as a Front Desk Officer, Receptionist, or in a customer service role is an advantage.

Excellent communication and interpersonal skills.

Strong organizational and multitasking abilities.

Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

Professional attitude, neat appearance, and good grooming.

Benefits

Salary: N80,000 Monthly.

Accommodation Available

HMO Provided

Customer service courses

How to Apply: Interested and qualified candidates should send their CV to: hrjotanjgroup@gmail.com using “Front Desk Officer” as the subject of the email.