Customer Service Representative at Myafrimall Logistics Limited (3 Openings)

Myafrimall Logistics Limited is an independent customs broker/customs intermediary dedicated to providing solutions to all customs clearance needs whether import or export.

We are expanding, and we’re looking for smart, proactive, and customer-focused individuals to join our growing team in the capacity below:

Job Title: Customer Service Representative

Locations: Aba - Abia, Onitsha - Anambra and Enugu
Employment Type: Full-time

Job Description

• As a Customer Service Representative, you will serve as the first point of contact for our customers. Your role will involve handling inquiries, resolving complaints, processing shipments, and ensuring clients enjoy a seamless service experience.

Key Responsibilities

• Attend to customers in person, via phone, or online.
• Receive and process shipment orders and track delivery updates.
• Handle complaints and resolve service-related issues promptly.
• Maintain accurate customer records and follow up on requests.
• Liaise with operations to ensure smooth service delivery.

Requirements

• Minimum of OND/HND/B.Sc. in any discipline.
• 1–2 years of experience in customer service (logistics industry is a plus).
• Strong communication and interpersonal skills.
• Proficiency in MS Office and basic computer use.
• Must reside in or around the location applied for.
• Proven customer support or experience as a customer service representative.

Salary
N100,000 - N120,000 / Month.

Application Closing Date
9th July, 2025.

How to Apply
Interested and qualified candidates should send their CV to: hr@myafrimall.com using the Job Title as the subject of the mail.

Note: Male candidates are encouraged to apply.