Recruitment Of Customer Service/Telesales Executive At Scimitar Global Services Limited (SGSL), Ikeja, Lagos

At Scimitar Global Services Limited (SGSL), we are your trusted partners in Omnichannel Contact Center and CRM Solutions and Services. As a leading ICT company in Nigeria, our mission is to help businessesexcel in the digital age. We specialize in providing cutting-edge Customer Relationship Management (CRM) technology solutions and services that empowerbusiness and employees to generate more revenue through improved performance and synergy that guarantee customer satisfaction and loyalty.Service Level Agreements

Job Title: Customer Service/Telesales Executive

Location: Ikeja, Lagos

Employment Type: Full-time

Job Summary

We are seeking a highly motivated / target driven Customer Service / Telesales Executive that will be responsible for promoting and selling our products via phone and other digital channels.

As a Telesales/Customer Service Executive, you’ll drive sales by reaching out to potential and existing customers over the phone.

Your goal is to explain product benefits, close deals, and build lasting customer relationships.

Omnichannel Contact Services

Job DescriptionMake outbound calls to prospects from provided leads and databases

Present, promote and sell products/services to new and existing customers

Achieve agreed monthly sales targets and call KPIs

Handle objections, answer questions, and follow up with interested leads

Upsell and cross-sell products where appropriate

Sales Goals: Meet or exceed daily, weekly, and monthly calling and sales targets, contributing to the team’s overall success.

Accurately record customer information, call outcomes, and follow-up actions in the CRM system.

Adhere to all company policies, telemarketing regulations, and financial services industry standards while conducting calls.

Provide insights and feedback to the sales team on customer responses and market trends, helping refine telesales strategies.

Management Consulting Services

Qualifications

Minimum of OND

1-2 years telesales, telemarketing, or call center sales experience

Job is strictly onsite.

Customer Relationship Management (CRM)

Skills:

Strong verbal communication skills with the ability to effectively convey information.

Persuasive and able to build rapport quickly over the phone.

Basic understanding of products and ability to meet set target.

Familiarity with CRM systems and call-tracking software.

Attributes:

Self-motivated and goal-oriented.

Capable of handling rejection and maintaining a positive attitude.

Detail-oriented with excellent organizational skills.

Professional demeanor with high ethical standards.

ICT Solutions Provider

Salary & Benefits

N80,000 monthly.

Comprehensive product training and telesales techniques.

Opportunities for career growth within a supportive team environment.

Application Closing Date

30th June, 2026.

How to Apply: Interested and qualified candidates should send their CV to: recruitment@scimitargsl.com using the Job Title as the subject of the email.